Bristol Branch Manager

Bristol Branch Manager
Location: Willow Brook Shopping Centre, Bradley Stoke
Pay: £25,000 plus a quarterly bonus incentive
Lead the Fun. Build the Team. Keep the Slime Flowing.
Gootopia is the UK’s slime & sensory-play wonderland – where retail meets workshops, parties, and gooey magic. We’re looking for an energetic, organised, people-loving Branch Manager to run our Bristol site and make every visitor’s day unforgettable. Check us out at www.gootopia.co.uk or #gootopiaofficial on Instagram and Facebook.
What you will do:
· Managing the rota’s
· Ensuring stock is maintained and ordered when needed
· Running parties and workshops when necessary
· Training staff to run parties
· Being part of the selection process for new recruits, including monitoring trials
· Dealing with customer complaints
· Ensuring equipment and fittings are in good working order
· Keeping marketing materials updated
· Confirming party details with customers
· Handling end-of-day cashing up and reporting takings
· Alerting owner about any operational issues
· Welcoming and engaging customers as they arrive.
· Ensuring staff are properly assigned and know their roles for the day.
· Handling bookings and schedules to manage party sizes and staff allocation.
· Keeping the store organised and ensuring all daily tasks are completed.
· Managing customer expectations and resolving any issues professionally.
· Supervising staff performance and keeping energy levels high, especially in workshops.
· Ensuring all equipment, furniture, and fittings are in good working order and arranging repairs if needed.
You’ll need:
· 3+ years in retail, hospitality, or leisure management
· A love for leading teams and delighting customers
· Great organisational and communication skills
· Confidence working with kids, parents, and groups
Why join us?
· Competitive salary + bonuses
· Fun, creative work environment
· Full training (including slime skills!)
· A role where “messy” is part of the job description
Hours:
37.5 hours per week, at least 2 weekends per month
Apply now to have the slime of your life!
WhatsApp us a short video 07956 090143 to introduce yourself and tell us why you would make a great branch manager and send your CV to gootopiabristol@gmail.com
Application deadline: 20/08/2025
Expected start date: Early September