Bristol Branch Manager

 

Bristol Branch Manager

Location: Willow Brook Shopping Centre, Bradley Stoke

Pay: £25,000 plus a quarterly bonus incentive

Lead the Fun. Build the Team. Keep the Slime Flowing.

Gootopia is the UK’s slime & sensory-play wonderland – where retail meets workshops, parties, and gooey magic. We’re looking for an energetic, organised, people-loving Branch Manager to run our Bristol site and make every visitor’s day unforgettable. Check us out at www.gootopia.co.uk or #gootopiaofficial on Instagram and Facebook.

 

What you will do:

· Managing the rota’s

· Ensuring stock is maintained and ordered when needed

· Running parties and workshops when necessary

· Training staff to run parties

· Being part of the selection process for new recruits, including monitoring trials

· Dealing with customer complaints

· Ensuring equipment and fittings are in good working order

· Keeping marketing materials updated

· Confirming party details with customers

· Handling end-of-day cashing up and reporting takings

· Alerting owner about any operational issues

· Welcoming and engaging customers as they arrive.

· Ensuring staff are properly assigned and know their roles for the day.

· Handling bookings and schedules to manage party sizes and staff allocation.

· Keeping the store organised and ensuring all daily tasks are completed.

· Managing customer expectations and resolving any issues professionally.

· Supervising staff performance and keeping energy levels high, especially in workshops.

· Ensuring all equipment, furniture, and fittings are in good working order and arranging repairs if needed.

 

You’ll need:

· 3+ years in retail, hospitality, or leisure management

· A love for leading teams and delighting customers

· Great organisational and communication skills

· Confidence working with kids, parents, and groups

 

 

Why join us?

· Competitive salary + bonuses

· Fun, creative work environment

· Full training (including slime skills!)

· A role where “messy” is part of the job description

 

Hours:

37.5 hours per week, at least 2 weekends per month

 

Apply now to have the slime of your life!

WhatsApp us a short video 07956 090143 to introduce yourself and tell us why you would make a great branch manager and send your CV to gootopiabristol@gmail.com

 

Application deadline: 20/08/2025

Expected start date: Early September